Tools that strengthen trust after purchase
One view of every delivery.
Give your teams a single, real-time view of all carrier shipments heading out to your customers.
Help them spot delivery issues and protect your customer service with prompt email or text notifications.
Proactive delivery issue detection.
Track delivery health with clear red, amber, and green states as Track will automatically spot issues before the carrier notifies you.
View potential missing or delayed amber issues, red critical issues, and your own custom events , all from the monitor dashboard.
Keep customers in your brand and reduce WISMO.
Choose how and when you communicate with customers when tracking events occur. Deliver updates through your own website, chat channels, emails, and texts.
No-code notification set up.
Create notification templates with little to no code that automatically keep customers informed.
Handle delivery issues and maintain control of the experience when things go wrong, building trust and strengthening brand loyalty.
Outbound tracking webhooks
Push live package tracking updates to your own CRM platforms using secure, real-time webhooks, enabling seamless integration for custom requirements.
